Privacy Policy
At Julie’s Glow Aesthetics, we respect your privacy and are committed to protecting the personal information you provide when using our website, purchasing skincare products, booking aesthetic services, or contacting us.
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the circumstances in which it may be shared.
By using the Julie’s Glow Aesthetics website and services, you acknowledge the practices described in this Privacy Policy.
1. Information We May Collect
Depending on how you interact with our website and services, we may collect information such as:
- Your name;
- Telephone number;
- Email address;
- Delivery address;
- Billing or transaction information;
- Products purchased;
- Appointment or service booking information;
- Information you provide when contacting customer support; and
- Other information you voluntarily provide when using our website or services.
How we use your Information
We collect only information that is reasonably necessary to provide our products and services and communicate with our customers.
2. How We Use Your Information
Julie’s Glow Aesthetics may use your personal information to:
- Process and manage your skincare product orders;
- Confirm payments and transactions;
- Arrange delivery of your orders within Nigeria;
- Manage aesthetic and beauty service appointments;
- Respond to enquiries and provide customer support;
- Communicate with you about your orders, appointments, or services;
- Improve our website, products, and customer experience;
- Maintain appropriate business and transaction records;
- Protect our website and business from fraud or misuse; and
- Comply with applicable legal or regulatory requirements.
We will not use your personal information for purposes that are incompatible with the reason it was collected without an appropriate legal basis or your consent where required.
3. Payment Information
Payments made through our website may be processed through third-party payment providers.
Julie’s Glow Aesthetics does not intentionally request or store sensitive payment credentials such as your card PIN or transaction authentication details.
Customers should provide payment information only through the secure payment process made available on our website.
4. Sharing Your Information
We respect the confidentiality of your personal information.
We may share relevant information with trusted third parties where necessary to provide our services. For example, your name, phone number, delivery address, and order information may need to be provided to a delivery or logistics provider so that your skincare order can be delivered to you.
We may also disclose information where required by applicable law, legal proceedings, regulatory authorities, or other legitimate legal obligations.
We do not sell your personal information to third parties.
5. Cookies and Website Technologies
Our website may use cookies and similar technologies to help provide a better browsing experience, remember certain preferences, understand website usage, and improve website functionality.
You may be able to control or disable certain cookies through your browser settings. However, disabling some cookies may affect certain website functions.
6. Third-Party Services
Our website may use third-party services such as payment processors, delivery providers, website hosting services, analytics tools, or other service providers necessary to operate our online business.
These third parties may process certain information on our behalf in accordance with their own applicable privacy practices and legal obligations.
Julie’s Glow Aesthetics is not responsible for the privacy practices of independent third-party websites or services that may be accessed through links on our website.
7. How We Protect Your Information
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.
However, no internet-based system can be guaranteed to be completely secure. Customers should also take reasonable precautions when providing personal information online.
8. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including order processing, customer support, business records, legal requirements, and other legitimate business purposes.
When personal information is no longer reasonably required, we may securely delete or anonymize it, subject to applicable legal and business requirements.
9. Your Privacy Rights
Subject to applicable Nigerian data-protection laws, you may have rights relating to the personal information we hold about you, including rights to request access to, correction of, or deletion of certain personal information.
If you have questions about your personal information or wish to make a privacy-related request, please contact Julie’s Glow Aesthetics through the contact details provided on our website.
10. Children’s Privacy
Our website and services are not knowingly directed at children.
We do not knowingly collect personal information from children without appropriate consent from a parent or legal guardian where such consent is required.
11. Changes to This Privacy Policy
Julie’s Glow Aesthetics may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable legal requirements.
When changes are made, the updated version will be published on this page with a revised “Last Updated” date.
We encourage customers to review this Privacy Policy periodically.
12. Contact Us
If you have questions, concerns, or requests relating to this Privacy Policy or the way Julie’s Glow Aesthetics handles your personal information, please contact us on Email: support@juliesglow.com.ng Phone: 08065967881