Delivery Policy

At Julie’s Glow Aesthetics, we are committed to making it convenient for customers to order skincare products online and receive their purchases safely.

    1. Nationwide Delivery in Nigeria

We offer nationwide delivery across Nigeria.

Whether you are ordering skincare products within our local area or from another state in Nigeria, we will arrange delivery to the address provided during checkout.

    2. Delivery Fees

Delivery fees vary depending on the customer’s location, destination, order details, and applicable courier charges.

The applicable delivery fee will be communicated or displayed during the ordering process where applicable.

    3. Order Processing

Orders are processed after payment has been successfully confirmed.

Please ensure that your name, phone number, delivery address, and other required information are accurate to prevent unnecessary delivery delays.

    4. Delivery Time

Delivery times vary depending on the destination and courier service.

While Julie’s Glow Aesthetics makes reasonable efforts to ensure that orders are dispatched and delivered within the expected timeframe, delivery dates are estimates and may be affected by circumstances beyond our control.

    5. Delivery Address

Customers are responsible for providing a complete and accurate delivery address.

If incorrect or incomplete information causes a delivery delay or failed delivery attempt, additional delivery charges may apply where applicable.

    6. Receiving Your Order

Customers are encouraged to inspect their order as soon as it is received.

If you receive the wrong product or a product that has been damaged during delivery, please contact us within 24 hours of receiving your order and provide photographs of the affected product and relevant order details.

Please refer to our Refund, Returns & Exchanges Policy for information about damaged or incorrect products.

    7. Delivery Delays

Julie’s Glow Aesthetics is not responsible for delays caused by circumstances outside our reasonable control, including courier-related delays, traffic, adverse weather, public holidays, incorrect delivery information, or other unforeseen circumstances.

For questions regarding an existing order or delivery, please contact us on Email: support@juliesglow.com.ng Phone: 08065967881